"I was looked after, without being chased. I was supported with kind words while waiting on my driving licence being returned (health reasons) and shown respect and kindness."
Customer Testimonials
The voice of our customers, real feedbacks passed to our business partners, independently gathered and verified.
"Very straight forward in all respects. Brown Brothers made every effort to satisfy our requirements. Given courtesy car for period before new car was ready because our previous car needed new road fund tax cover for June. Changes in new car fully explained and demonstrated as we had 2015 1.3 si jazz model."
"ALEX BRETT was very helpful and a very nice chap. I did thank him personally for his help in buying my new car."
"Very good experiance and the salesman ALEX BRETT was most helpful, especially with all the paperwork and showing me all the workings of the new car etc."
"DAVID LINDSAY was the person we dealt with and he was extremely helpful. He explained everything perfectly and gave us his business card in case we had any further questions. We are delighted with our car and DAVID’s efficient and pleasant manner made everything very special. He had all the paperwork ready and covered every detail and gave us copies for our own file. Any questions we asked were answered to our satisfaction."
"I have dealt with Brown Brothers for 30+ years and in that time have found them a pleasure to do business with, from the friendly welcome on entering the premises, the knowledge of the staff, the fair trade ins and excellent after sales."
"I have dealt with Brown Brothers for 30+ years and in that time have found them a pleasure to do business with, from the friendly welcome on entering the premises, the knowledge of the staff, the fair trade ins and excellent after sales."
"DAVID LINDSAY was so helpful in explaining all the features of my new car and was very professional and very friendly at the same time. He took the trouble to deliver the car personally to our home which I appreciated so much and I know I can contact him if I experience any problems in the future."
"Staff are very friendly and helpful. Answered all my questions, very patient when probably making silly statements or basic questions. Advised to go in any time if I need any help or advice regarding my new car. Have used Honda dealership (Brown Brothers, Peebles) for many years and have always been happy with their service and advice."
"We were first offered the new CR-V as a courtesy car to allow us to test drive it. ALEX BRETT ensured that I was comfortable with the differences between my current CR-V and the new one - no hard sale as the car speaks for itself. On our return, I was asked how I had found the experience and I immediately put in an order for a new CR-V"
"ALEX BRETT went out of his way to show me all the new features of the car, but at no point did I feel pressured by him to make a sale. That is the hallmark of Brown Brothers - they are totally professional - now led by ROBERT BROWN - and they just make the whole experience so enjoyable."
"We have bought thee cars at Brown brothers , ALEX was very helpful and fair in negotiations , we both won ."