"Staff are very friendly and helpful. Answered all my questions, very patient when probably making silly statements or basic questions. Advised to go in any time if I need any help or advice regarding my new car. Have used Honda dealership (Brown Brothers, Peebles) for many years and have always been happy with their service and advice."
The voice of our customers, real feedbacks passed to our business partners, independently gathered and verified.
"We were first offered the new CR-V as a courtesy car to allow us to test drive it. ALEX BRETT ensured that I was comfortable with the differences between my current CR-V and the new one - no hard sale as the car speaks for itself. On our return, I was asked how I had found the experience and I immediately put in an order for a new CR-V"
"ALEX BRETT went out of his way to show me all the new features of the car, but at no point did I feel pressured by him to make a sale. That is the hallmark of Brown Brothers - they are totally professional - now led by ROBERT BROWN - and they just make the whole experience so enjoyable."
"We have bought thee cars at Brown brothers , ALEX was very helpful and fair in negotiations , we both won ."
"My initial enquiry and subsequent purchase and delivery was dealt with entirely by MATT O'Sullivan. He is undoubtedly a valued asset to Brown Brothers and could not have been more helpful throughout the entire process. I can honestly say that this is the first time I have bought a car & felt satisfied that I had been dealt with fairly."
"very helpful and courteous sales person with good knowledge of the vehicle I was interested in."
"We have been a Honda customer for over 27years and a Brown Bros customer for 10 years. The friendly, efficient, trustworthy service from Brown Brothers Is exceptional. We would be hard pushed to go anywhere else. They make you feel valued and nothing whatsoever is a problem - help is always available at the end of the phone. No question is ever deemed silly. We would definitely recommend Brown Bros as we would Honda."
"Very good trade in price for old car and very happy with service and attention to detail the sales manager and salesman gave Will definitely recommend them"
"This is the 2nd new car I have purchased from Brown Brothers, and I have been totally satisfied with the experience. I had been contacted by ROBERT BROWN, following a conversation I had earlier in the year about possibly changing my car at the end of year 5 or 6 ( May 19 or 20). He came up with an offer specifically to suit me which I was v happy with. All staff most helpful and courteous. No sales pressure applied - purely willingness to discuss, answer any of my questions and advise if invited. Having been satisfied 5 years ago with that and subsequent servicing, I had no hesitation in pruchasing again from Brown Brothers, and was certainly not disappointed!havin"
"MATT was fantastic start to finish. We saw an advertisement on CarWow that took my eye. There was no catch and MATT was able to work around my needs. Delighted with both car and service received"
"The whole buying experience at Brown Brothers is wonderful. I've used them for years and will continue to in the future. The staff are so friendly and make you feel relaxed. Always told to pop by for a blether when I'm down in Peebles. The staff treat you as a person rather than a customer. There are complimentary drinks and biscuits on offer and a games console to keep the kids amused. They are always on hand to help and make sure all is well."