COVID-19 UPDATE

Frequently Asked Questions

The dealership is temporarily closed. Can I still contact you?

Whilst the dealerships is temporarily closed, we have colleagues available to discuss your motoring needs and enquiries. Please get in touch via telephone, email or live chat on our websites and we'll do our best to help you.

My vehicle's MOT is due. What should I do?

In light of the current situation, the Driver and Vehicle Standards Agency have (25/03/20) announced new rules on MOT testing for cars, vans and motorcycles.

MOTs that are due from 30 March 2020 will now be extended by 6 months. This is to ensure essential vehicle maintenance and repairs are available to keep vehicles, goods and key workers moving and safe.

However, all vehicles must be kept in a roadworthy condition and drivers can be prosecuted if they drive an unsafe vehicle.

What happens if I have already ordered a car?

Our teams are working hard to reach all our customers who have a vehicle on order. If you are concerned please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

What happens if I have an appointment booked?

Our dealerships are working hard to reach all our customers with appointments booked. If you are concerned please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

What do I do if I my PCP agreement is due to end?

Your finance companies (listed below) will have a dedicated team working with customers to help and advise on end of contracts. Below is a list of finance company contacts, if your finance company isn't listed here please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

What if I lose my job or I am no longer able to make my payments?

The finance companies' customer contact teams are trained to help customers who are facing financial difficulties. Contact the finance company team and explain your circumstances, they will then look at alternative ways to support you. Contact numbers are listed below.

Honda Breakdown Assistance - Call 0800 521 728

24 hours a day, 7 days a week, anywhere in the UK, just call 0800 521 728. Honda Assistance is available to you at no extra cost throughout the duration of the Honda Warranty.

Finance Contact Details

Honda Finance
Phone : 0345 128 8908
Email : This email address is being protected from spambots. You need JavaScript enabled to view it.

*All information correct at time of publishing but may change to reflect this ever-changing situation.